Builders FirstSource Sucks Customer Reviews and Feedback

From Everything.Sucks

Builders FirstSource, Inc. is a Fortune 500 company that is a manufacturer and supplier of building materials. The company is headquartered in Dallas, Texas, and is the largest supplier of building products, prefabricated components, and value-added services in the US. Builders FirstSource employs over 15,000 people throughout the USA. They serve new residential construction, repair, and remodeling professionals. The company was incorporated in March 1998. The company has about 400 locations in 39 US states.

Matthew Tisdale, a customer of Builders FirstSource Matthew Tisdale, posted his opinion on Facebook in June 2020:

I do not recommend this company for anything. Worst experience dealing with everything from a salesman to management and staff. The salesman is downright rude and hard to work with. If you have any warranty issues it’s like pulling teeth to get anything done, just terrible service. Never get any callbacks when you leave a message with this company, and their right-hand doesn’t know what the left hand is doing. Save yourself any trouble and go with a good company. This one needs new management to teach their staff and salesman proper work ethics.


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Former Employee - Maintenance Supervisor says

"Hot, Sawdust in your underwear, lack of leadership"

Former Employee - Manager says

"Many employees are hired through temp agencies so employees don't feel valued. Company has grown through acquisition leaving it without a core culture. Upper management is happy to manage by email but does little to support. Processes are redundant, antiquated and waste time. Efficiency is not a priority. They make the simple process of selling material more complicated than it needs to be. There is little training available to new employees. This company seems to be more focused on financial gimmicks than being profitable through hard work and servicing the customer."

Current Employee - Office says

"Managers do no know how to manage people, poor leadership, unprofessional employees, lack of team work, favoritism, lack of positive reinforcement, no one takes accountability., You have to rely on overtime bcz the pay sucks, so no work life balance."

Former Employee - Delivery Driver/Load Puller/Customer Service says

"Crappy equipment no training go go go attitude,,. pull any employee off to the side and ask them a question and their answer is I don't give a and that starts in the office all the way down to the load pullers. They do not care what time you get off what time you start as in if it fits their needs . They can take a nice vacation but when you ask for a week off and if another driver or load puller has a day off in the middle of the week you cannot have that week because somebody else has got your spot for one crappy day that's how they operate the biggest backstabbing organization I've ever been around with no training asked for something you get nothing . can never trust anybody there somebody is always out to get you and you are always a liar.. never get "Good Job "out of anybody.. And if there is a foul up your butt is on the line for a very long time, years .Do 8000 jobs correct but by God don't be on the wrong side of them once you have a screw up with their crappy equipment it's constantly butt kissing! To The Bitter End!! and you will get tired of it very quickly: people are very uneducated do not know what the right hand to the left hand is doing and that's a fact ask anybody but then again they say I don't give a CRAP!!"

Former Employee - Receiving Associate says

"Bad management, no advancement, and a lot of favoritism just to name a few of a endless list."

Former Employee - Assembler I says

"Promised 15/hr to start, only paid 13"

Former Employee - Human Resources says

"Micromanagement, unprofessional management, verbal abuse from management, favoritism, terrible pay. Controlling and hostile work environment, no work life balance, vacation time micromanaged. No room for growth, not recognized for hard work, and pay raises are minimal ( if anything at all)."

Current Employee - Inside Sales says

"From corporate to regional to district to store , the floor level employees are of no importance at all. The attitude is shut up, do whatever we say, or leave."

Former Employee - Delivery Driver says

"All u can think off! Just an overall hell hole"

Former Employee - Class A CDL Delivery Driver says

"Horrible leadership within management, harassment and bullying and favoritism are an every day occurrence."

Builder/Assembler (Current Employee) says

"Not a good place to work pay is not right lack of organizing ,work you like a slave in the elements in all equipment poor Lack of supplies and you will never know when your off"

Load Builder (Former Employee) says

"My time here was about as miserable as it can get! The yard supervisor can't understand why they are always looking for help. Do yourself a favor and don't apply."

Helper (Former Employee) says

"I didn’t like how I worked there past the time they gave me to tell me they would hire me on and just left me out to dry, I was accused of smoking on the job and I was also harassed but I didn’t retaliate I also was told to ,”try not to get shot” while heading out on a job from one of my bosses and that made me very uncomfortable You will have workNot paying you for your worth"

Truss Builder (Former Employee) says

"I started working there in the winter they handed me a hammer and told me get to work... I wasn’t trained and when you mess up because no one trains you they get mad and move you. Know one talks to you if your hired as a temp the employees are mad you make more. A guy had been there 15 years and only made 20$ are they nuts! On a pouring down rain slow cold winter night with nothing really Left to do they had us out side for 6 hours standing looking for work . I’d highly advise to STAY AWAY!!!!Nothing absolutely the worstEverything"

Warehouse Lead (Current Employee) says

"I have a total irreverence for anything connected with society except that which makes the roads safer, the beer stronger, the food cheaper and the old men and old women warmer in the winter and happier in the summer"

Assembler (Former Employee) says

"Job sucks managers dont care about youre work they just want numbers so they get bigger bonuses.they hire illegal imigrants.managers dont know what they are doing there rasist."

Truck Driver Class A CDL with hazmat (Former Employee) says

"Low pay, long hours. The management dose not care about or compliment there drivers. Equipment constantly breaking down. Not properly maintained. Management cuts corners to maintain there own bonus."

IAM Specialist (Former Employee) says

"Insulting, unfair compensation, the worst benefits pkg ever, no flexibility. You get better treatment with contracting over fulltime employment. Poor management all around. Depressing environment."

Drivers Helper (Former Employee) says

"To be honest, it's no growth at all. You stay stuck in one position. They dont appreciate good workers. Very bad leadership. Did I mention no growth? It's just not a good spot to work.Its a jobIts not a good job. They just sucks"

Dock balder (Current Employee) says

"they work you hard For little pay $10...they dont care about the workers at all im currently working here now and I'm mediately looking for another job i cant image this summer at that job it feels like i only get a 30min break i never know when im taking my two 15min breaks because im always unloading a truck full of heavy equipment are loading by myself everything is multitask learn fast"

Yard Worker (Former Employee) says

"Lower level employees are overworked, undervalued, discredited, harassed, and otherwise mistreated by most of the employees who have tenure (who are immune to disciplinary action via safety or HR violations). Employees who have issues with the way they are being treated by tenured employees are disciplined and made an example of"

Assembler (Former Employee) says

"This place doesn't care about their workers if they aren't Spanish descent! Treat u like you are nobody and will never hire you on full time if you are a person of color..NoneEverything"

Rail spur (Former Employee) says

"Management seems a bit childish!! Not very flexible with advancement Very underpaid Seemed liked only salesmen mattered Favoritism at workplace Unreasonable job requests"

Order Puller/Receiving Associate/Forklift Operator (Former Employee) says

"I work my butt off every day and was not appreciate it for people quit positions I would move up and still got no raise would not recommend to anybody working there unless you're old"

Service Technician (Former Employee) says

"I didnt like working there due to the fact that everyone thinks they are better and everything has to be a competition and thats not cool to me. no lee way when learning. heycompany vehicalshort breaks. terrible management"

CDL Class A Delivery Driver (Former Employee) says

"nothing to say but i would never work nor recommend this drivng company to anyone with sense and actually wants to become a successful CDL driver please re frame from joining this company.noneeverything"

Do not wish to say (Former Employee) says

"Management is young, reckless, inexperienced and worthless. They don’t care about the employees or their safety AT ALL! Worst company that I have ever worked for.NoneHealthcare sucks ($6 grand deductible per person not per family) - horrible management- understaffed"

Builder/Laborer (Former Employee) says

"Everyday was the same it was hard work with little pay. I could hardly afford to live and when I needed to take time off I was not allowed to. Overall would not want anyone going to to work there.Sometimes they would buy pizzas for everyoneNot enough pay"

Driver/Delivery (Former Employee) says

"Hurry hurry hurry management and dispatch expect superhuman performance drivers sent to pick up materials by hand that are way to heavy to safely pick up alone if you don't hurry you don't make money"

Forklift Operator (Former Employee) says

"I started off on 2nd shift as a loader. Things were good and I even learned a lot about fixtures, windows, doors, etc. After awhile I moved to 1st shift. Me & two other people ran the Trim department. I loved it up until a new manager came and changed everything. My final straw was a 11¢ raise.Good OT, BenefitsNo Vaseline"

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